<div class="ExternalClassA7E7705A08D4423099343879AEB9879D"><div class="ExternalClassAAF36C5E6C624C7AA471B15A76F96C54" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClassAAF36C5E6C624C7AA471B15A76F96C54">Service Credits are the currency of the Technology Intelligence 360 Solution, specifically across the Periodic Table categories of Adoption, Customisation, Finance, HAM, and SAM.Simply purchase packs of Service Credits&#160;to use for a specific outcome 'on-demand', rather than being locked into a contract and potentially paying for services you don't need or don't get value from. (If you want an on-going arrangement, see our Continuous Services and Bundles).Data#3's&#160;Technology Intelligence 360 Solution has been designed to provide complete flexibility and control to our customers over how they consume services for SAM for Snow Atlas (Snow).To arrange a quote for a pack&#160;of Service Credits, reach out to us via either your Account Manager, or the 'Request a Demonstration' button above.Important Note&#160;Service Credits cannot be used to fund Snow Software Subscriptions, Service Bundles or Continuous Technology Intelligence 360 services. </div></div>

Service Credits

Service-Credits

<div class="ExternalClassF9F80D60C289418BBC9CED6E45E1BF04">Can't seem to find the right type of Agreement in SAM for Snow Atlas for your contract? Fortunately, you can create a Custom Agreement type to get that contract into the system, so you can start managing it with all the other contracts. Data#3's&#160;Snow and SAM Specialists will quickly and efficiently create the right type of Custom Agreement to meet your needs, and can perform this activity either on-demand, or as part of a broader continuous Technology&#160;Intelligence 360 service. To find out more about those services, check out the links in the Data#3 Resources box to the right or look at the short demo&#160;video below. <div></div></div>

Custom Agreement

Custom-Agreement

<div class="ExternalClass6CC26BCF47BA438395C59DFB401BBA0F">​Are you struggling to identify where unapproved or undesirable software is installed or being used across the IT estate?&#160;Automatically identify unwanted applications&#160;by setting up and managing a 'Deny List' in SAM for Snow Atlas (&quot;Snow&quot;), so you can quickly report on predefined software that shouldn't be in your environment.&#160;Data#3 can setup and manage a Deny List in Snow&#160;for you quickly and easily, so you can get on with keeping the IT environment safe and secure. This can be done either on-demand, or as part of the Intelligence Data Bundle.To find out more about the Intelligence Data Bundle service check out the link in the Data#3 resources box to the right or&#160;watch the short demo&#160;video below. </div>

Deny List

Deny-List

<div class="ExternalClass4485601EC24F46CAAA9B77F2980AE1FF"><div class="ExternalClass1520A7AE3CFF4562B128CA25D0FF1E57">Do you need to visualise the data SAM for Snow Atlas (Snow) collects? Dashboarding helps busy people get the headlines from their data and surface insights to support decision making.&#160;Dashboards (referred to as Snowboards) can focus on any number of things including hardware, software, compliance, agreements and much more. Everyone has access to the Default Snowboard&#160;that comes with Snow, but Custom Snowboards&#160;can be created to meet individual needs.&#160;Data#3 can help customers to quickly and efficiently create Custom Snowboards based on their individual needs. This can be performed on-demand, or as part of the Intelligence Data Bundle.&#160;To find out more about the Intelligence Data Bundle service check out the link in the Data#3 resources box to the right, or watch the Custom Snowboards&#160;demonstration video below. </div></div>

Custom Snowboard

Custom-Snowboard

<div class="ExternalClassB25D41FE032E44B5BA5CFF819186E4F1">SAM for Snow Atlas (Snow)&#160;has over 160 predefined reports, but they may not always deliver the exact information you need. Fortunately, Custom Reports can be built in Snow&#160;to ensure you can build a report that's right for any situation.&#160;Data#3's Snow and SAM Specialists can quickly and efficiently create the custom reports you need, and can perform this activity either on-demand, or as part of the Intelligence Data Bundle.&#160;To find out more about the Data Intelligence Bundle check out the link in the Data#3 Resources box to the right, or watch the short demo video below. <div></div></div>

Custom Reports

Custom-Reports

<div class="ExternalClass0FB0DC7673BE4CADB51D6A63B385F0E2">Do you need to track and report on applications that are approved within the IT environment? It can be a nightmare sifting through rows and pages of data to get this information. SAM for Snow Atlas (Snow) has an Allow List functionality that&#160;lets you build a list of approved applications so you can quickly report on just those items. Data#3 can setup and manage an Allow List in Snow&#160;for you quickly and easily, so you can get on with keeping the IT environment safe and secure. This can be performed on-demand, or as part of the Intelligence Data Bundle. To find out more about the Intelligence Bundle, check out the link in the Data#3 Resources box to the right&#160;or look at&#160;the short demo&#160;video below. </div>

Allow List

Allow-List

<div class="ExternalClassF0E7BEC0095440D790DB400B357DAC36">​Do you have an asset you want to track but it's not something SAM for Snow Atlas (Snow) can automatically inventory via Agents or API's? Custom Objects are a way to create an asset record in Snow that can be attached to an agreement for effective management of that asset.&#160;Objects require manual creation and maintenance, and Data#3's skilled, certified Snow and SAM Specialists can quickly and efficiently create any object(s) you need, and even lifecycle manage them. This can be performed either on-demand or via the Intelligence Data Bundle.&#160;To find out more about the Intelligence Bundle check out the link in the Data#3 Resources box to the right, or watch the Custom Objects demonstration video below. </div>

Custom Objects

Custom-Objects

<div class="ExternalClass1F29EC1583AC4258BC759AF8F7779D33">​Do you have business logic about your IT assets that doesn't have a place&#160;in SAM for Snow Atlas' (Snow)&#160;pre-defined fields?&#160;Custom Fields allow you to create a space for any data you need to track and report on within Snow. It could be information about your internal cost structures, or a specific way you track and report on assets that isn't accommodated by Snow out of the box.&#160;Data#3's Snow and SAM Specialist will quickly and efficiently create any Custom Field you need, and can perform this activity either on-demand, or via the Intelligence Data Bundle.&#160;To find out more about the Intelligence Bundle, check out the link in the Data#3 Resources box to the right, or watch the short Custom Fields demonstration video below. </div>

Custom Fields

Custom-Fields

<div class="ExternalClassF9474FABB47C45248CEA8B92B0BD1A21">Do you need to assign a license or computer to an individual user in SAM for Snow Atlas? While it's not commonly recommended to manage assets at this level of granularity, (from an administrative overload perspective) there can be merit in tracking expensive assets this way to ensure they are recorded against the person they were purchased for.&#160;Data#3's Snow and SAM Specialists can quickly and efficiently create assignment links between assets and employees on-demand.&#160;Check out the demonstration video below. </div>

Assignment Rules

Assignment-Rules

<div class="ExternalClassF7B9CCAFE8C64A1DB9FA0859D3496720"><div class="ExternalClass650CAB0A013F49E6B1D6F38D5678DDF1" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClass650CAB0A013F49E6B1D6F38D5678DDF1">Are you running an appliance for your virtual infrastructure, or can't integrate with SAM for Snow Atlas (Snow) to allow auto-inventory of your data&#160;centres? To ensure this critical information about your IT ecosystem isn't missing, Snow allows you to manually create data centre records to keep track of these expensive assets.&#160;Data#3's Snow and SAM Specialists can quickly setup a manual data centre for you either on-demand, via the Hardware Management bundle or as part of a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the short demo video below.&#160; </div></div>

Manual Data Centre

Manual-Data-Centre

<div class="ExternalClassB7EDE46A10E2443487D32D3D26E9E3C1">Do you need to define and report on an acceptable standard for your hardware fleet? i.e. when planning and&#160;searching&#160;for devices that need replacing. It can be time consuming to identify all the devices that don't meet the requirements.The Computer Standards view in SAM for Snow Atlas allows you to specify the minimum requirements and pricing for hardware components. This helps you build a picture of substandard computers and the cost it will take to get them up to standard.Data#3 can setup these standards for you quickly and efficiently either on-demand, via the Hardware Management bundle, or a continuous Technology Intelligence 360 Service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the short demo video below. </div>

Computer Standards

Computer-Standards

<div class="ExternalClass0F41F4BA289A44F2865BEF281F36D858">Snow IT Service Management (ITSM) Enhancer enables organisations to automatically build and maintain the Configuration Management Database (CMDB) with accurate software and hardware information. With improved data quality, you can ensure product and service catalogues are always up to date, boost help desk efficiency and unlock valuable insights into your IT landscape.Check out the link&#160;in the Snow Software resource box to the right, or watch the short informational video below to learn more. </div>

Enhanced CMDB

Enhanced-CMDB

<div class="ExternalClass8235C23B5D4C40829912850E6367B0A2">Tired of manually responding to software requests from the business? Do you want to increase employee engagement with the IT department, while making life easier for your technical support teams? Create an enterprise App Store using Snow Productivity Optimiser to deliver a streamlined, efficient, self-service experience for your internal&#160;customers. Snow Productivity Optimiser helps organisations save costs by automating manual processes, including software request and approval. You can also proactively avoid common resource-related issues such as unmanaged access to software, overuse of software licenses and license sprawl. Automate re-harvesting of&#160;unused software and start&#160;optimising&#160;your software investments automatically. To see Snow Productivity Optimiser in action, watch the short demonstration video below, or check out the link in the Snow resource box to the right. <div></div></div>

App Store

App-Store

<div class="ExternalClass545033F907964A71AE1233C61578997C"><div class="ExternalClass5AABA416F8F44D94BD4F2542BCDC3ED0" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClass5AABA416F8F44D94BD4F2542BCDC3ED0">Snow Risk Monitor helps mitigate cyber security risks by checking all applications against the best vulnerability information available - NIST's National Vulnerability Database (NVD) and flagging those with known vulnerabilities. It also utilises the unique contextual capabilities inherent within the Snow platform, highlighting applications where personal data could be stored and processed, and the type of data held.&#160;Snow Risk Monitor finds the software vulnerabilities in your environment by cross-referencing normalised data from SAM for Snow Atlas against the NVD and ranks them in order of criticality. Snow further references data against its own unique database of applications that may contain personal data risk.&#160;To find out more about Snow Risk Monitor check out the link in the Snow resource box to the right or&#160;watch the short demo video below. *PII = Personally Identifiable Information. </div></div>

Vulnerability and PII

Vulnerability-and-PII

<div class="ExternalClassB43A68D9ABB0457AAD065F0E0FF57A5B">Are old inactive agreements cluttering up your contract list? Good lifecycle management of agreements includes archiving contracts as they are replaced or terminated to keep your contract register clean and accurate. Data#3's skilled, certified Snow and SAM Specialists can quickly archive any agreement to ensure you're always working with current agreement information. This can be performed either on-demand, via the License Management bundle, or as part of a continuous Technology Intelligence 360 service. To find out more about those services, check out the links in the Data#3 Resources box to the right, or view the Agreement Archive demonstration video below. <div></div></div>

Agreement Archive

Agreement-Archive

<div class="ExternalClassF65CDB30E6CF49D78386347DCA65BE84">Tired of entering new software purchases into SAM for Snow Atlas (Snow)? Perhaps you don't have the time to do this yourself and it's a task&#160;that you prefer to outsource.Keeping your entitlements up to date is a critical component of IT Asset Management. It is a key data point used to&#160;assess not only the organisations' license compliance, but also in budgeting for renewals and planning for future licensing requirements.Let Data#3 take this burden away and we'll keep your new software purchases up to date in Snow. Anything you buy through Data#3 will be added on a regular basis, and if you buy other software elsewhere, provide us with the proof of purchase/entitlement and we can manage those records too!Data#3's skilled, certified Snow and SAM Specialists can perform these updates&#160;on-demand, via the License Management Bundle or via a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or&#160;watch the New License&#160;demonstration video below. </div>

New License

New-License

<div class="ExternalClassF07771D56805488E82E6B0570593BC40"><div class="ExternalClass8B9B22E0FB314EBEA2FD916486298694" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClass8B9B22E0FB314EBEA2FD916486298694">Did you buy a license for software that has an uncommon licensing metric? If the standard licensing metrics in SAM for Snow Atlas (Snow) are not appropriate, you can set a Custom Compare metric to ensure compliance can still be assessed in Snow for that product.&#160;Data#3's Snow and SAM Specialists can work with you to define the right Custom Compare metric for your needs and get the outcome you need quickly and efficiently. This can be done on-demand, via the Compliance Rules bundle, or via continuous Technology Intelligence 360 services.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the short demo video below. </div></div>

Custom Compare

Custom-Compare

<div class="ExternalClassCC0055B6D4C44DB78B10767800FB5E7C">Do you need to add additional governance controls to the license import/upload requirements? Any mandatory information such as a defined list of attributes&#160;for certain fields can be added by establishing a License Policy in SAM for Snow Atlas (Snow).Data#3's Snow and SAM Specialists can work with you to understand your requirements and quickly&#160;configure Snow to meet your license policy needs. This activity is commonly only required once unless the policy changes over time. Data#3 can perform this on-demand, via the License Management bundle or via continuous Technology Intelligence 360 services.To find out more about those services, check out the links in the Data#3 Resources box to the right. </div>

License Policy

License-Policy

<div class="ExternalClassAAEC3A0155F742AA84C8ECE9DB4856BE">Does your license permit secondary use? In other words, can a single licensed person use the software on more than one device? If so, you may need to activate the Secondary Use Rights feature in Snow Atlas to ensure compliance reporting is accurate for that application.&#160;Data#3's Snow and SAM Specialists can configure these use rights quickly and efficiently either on-demand, via the Compliance Rules Bundle, or via continuous Technology Intelligence 360 Services.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the short demo video below. </div>

Secondary Use

Secondary-Use

<div class="ExternalClassBD45E553AFBD4B74841FA31E736DD455">Sometimes inventory data needs to be overlayed with business logic that can significantly alter the compliance position for an application. Common examples of this are the use of Active/Passive clustering and cold Disaster Recovery sites to minimise the cost of licensing applications like Microsoft SQL Server. Unfortunately, the business logic in setting this up isn't&#160;discoverable via any inventory source, and therefore&#160;needs to be configured in SAM for Snow Atlas (Snow) to report licensing compliance more accurately. This is where the Extended Coverage feature comes in.Data#3's Snow and SAM Specialists can&#160;work with you to understand this business logic specific to your environment and can quickly&#160;configure Snow to reflect the correct Extended Coverage rules. This activity can be performed either on-demand, via the Compliance Rules bundle, or via continuous Technology Intelligence 360 services.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the short demo video below. </div>

Extended Coverage

Extended-Coverage

<div class="ExternalClassB39A3BBDF3F64F699EEE3C477D910A7E"><div class="ExternalClass751DDF0254AC407B89508D15CF60F77E" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClass751DDF0254AC407B89508D15CF60F77E">Did you just enter into a new Agreement with a software vendor? Getting that information into SAM for Snow Atlas (Snow) is very important in establishing an accurate view of not only your entitlements, but how those entitlements align to the technology you are using (compliance).&#160;Entering agreements into Snow will also enable you to configure alerts and notifications ahead of time for when they are due for review/renewal. This enables better planning, budgeting, and lifecycle management of software agreements.&#160;Data#3's Snow and SAM Specialists will quickly import a new agreement for you, and we can perform this activity on-demand, via the License Management bundle or as part of a continuous Technology Intelligence 360 service.&#160;To find out more about those services, check out the links in the Data#3 Resources box to the right, or view the Agreement Import demonstration video below. </div></div>

Agreement Import

Agreement-Import

<div class="ExternalClassF35B9C260B484131B55BE974906C5304">​Do you need to exclude an installation from compliance calculations within SAM for Snow Atlas (Snow)? Sometimes licenses permit use of other technologies to enable the primary application to function. An example of this is Windows Server being installed on a host and its only role is Hyper-V.You may also have negotiated specific terms in your agreements where an exclusion may apply.Whatever the reason for an exclusion, Data#3's Snow and SAM Specialists can quickly set up exclusion rules on-demand, via the Compliance Rules bundle, or as part of a broader continuous Technology Intelligence 360 Service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or view the Compliance Exclusion demonstration video below. </div>

Compliance Exclusion

Compliance-Exclusion

<div class="ExternalClass3CB5283077F04104B5E09BE08FCC0C46">An Effective License Position (ELP) is an industry standard approach to assessing compliance with software agreements and licenses. SAM for Snow Atlas (Snow) provides a very good view of&#160;compliance, but will not capture absolutely everything and present it in the compliance summary within the tool. No SAM tool is capable of this as there is too much 'grey' in licensing, and all customers use cases and scenarios are different. The ELP process uses a combination of the trustworthy inventory data in Snow and business analysis by a skilled SAM and Licensing specialist to forensically build a complete picture of your organisations compliance position for a select software vendor, accounting for all those 'grey' areas. For more than 20 years&#160;Data#3 have been&#160;delivering ELP services to customers around Australia across major Tier 1 software vendors. Our expert team&#160;have the skills and experience to help you achieve a proactive position of compliance to inform planning, or to support you with your next software audit. Contact us using the request a demonstration button on the right to enquire about this service. </div>

ELP Assessment

ELP-Assessment

<div class="ExternalClass5BA33BDDB0494B60BD19BD1EE6AE2540">Where appropriate for your use rights, predefined application bundle licensing in SAM for Snow Atlas (Snow) can be removed from (or restored on) a specific computer (or computers).&#160;Data#3's Snow and SAM Specialists can quickly&#160;remove or apply bundle&#160;settings in Snow to meet your needs, and can perform this activity either on-demand, via the App Management bundle, or as part of a broader continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the short demo video below. </div>

Bundle Update

Bundle-Update

<div class="ExternalClass64A0B042997B437993550E2A7B748354">The Software Advisory Hub (“the Hub”) is a portfolio of services that help customers to manage their software investments. A flexible solution which consists of a core offering known as Portfolio Management, and optional services that add incremental value.</div><div class="ExternalClass64A0B042997B437993550E2A7B748354"> </div><div class="ExternalClass64A0B042997B437993550E2A7B748354">The Hub services include.</div><div class="ExternalClass64A0B042997B437993550E2A7B748354"><ul><li>Portfolio Management</li><li>Inventory &amp; Discovery</li><li>Microsoft Helpdesk</li><li>Microsoft 365 Insights</li><li>Microsoft Azure Insights</li><li>Microsoft Budget Forecast</li></ul><div>For more information about the Software Advisory Hub reach out to us today!</div><div> </div></div><div class="ExternalClass64A0B042997B437993550E2A7B748354"> </div>

Software Advisory Hub

Software-Advisory-Hub

<div class="ExternalClass77C50E727AEF4D789C5398C533575503">​Is the default metric used by SAM for Snow Atlas (Snow)&#160;not delivering the expected licensing condition results? This can be changed to ensure the compliance engine in Snow&#160;reports more accurately for your specific use case.Data#3's certified Snow and SAM Specialists can quickly work with you to understand the outcome you need to achieve and get the right metric setup and&#160;working for you. This can be performed either on-demand, via the App Management bundle, or a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the Metric Change&#160;demonstration video below. <div></div></div>

Metric Change

Metric-Change

<div class="ExternalClass56DDA1B2A7EA4D1DA519EBE3057F9FF6">Do you want to record financial values against the hardware you own? Have you been tasked with building out the Total Cost of Ownership for the IT Assets the organisation has? By adding the purchase price of an asset into SAM for Snow Atlas (Snow) you can start to understand the cost of your assets, which helps with budgeting and lifecycle management.Data#3's certified Snow and SAM Specialists can use either recommended retail price (RRP) or&#160;actual price if available to update Snow with financial values for hardware assets. This can be completed on-demand as a one-off activity, or on an ongoing basis&#160;via the Budgeting Data bundle, the Hardware Management bundle, or a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the Device Costs demonstration video. <div></div></div>

Device Cost

Device-Cost

<div class="ExternalClass2855263D2A9D4411BDF4FA707D2BEB92">Do you want to record the purchase price for licenses you've bought and will buy in SAM for Snow Atlas (Snow)? Have you been tasked with building out the Total Cost of Ownership for the IT Assets the organisation has? By adding financial values against the licenses in Snow it provides you with visibility into the actual amount of money you have spent on software, and can inform budgets, renewal planning and demonstrate risk in a monetary value.&#160;Data#3's certified Snow and SAM Specialists can update Snow with the purchase price you paid for software via Data#3, (and from another provider when shared with us). This can be completed on-demand as a one-off activity, or on an ongoing basis via either the Budgeting Data bundle, License Management bundle or via a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the License Cost demonstration video below. </div>

License Cost

License-Cost

<div class="ExternalClassDE4680F57CD54E7C842D17BF9A834F24">Are you using SAM for Snow Atlas (Snow) to keep an eye on your SaaS application footprint? Snow makes it easier to keep on top of the SaaS applications being used by employees via their internet browser plug-in and Application Programming Interfaces (API) to software vendor subscription and online services portals.Knowing what is being used is one thing, analysing the costs being paid for SaaS subscription plans is another, and this information can be added to Snow to empower an organisations SaaS management program.Data#3's skilled and certified Snow and SAM Specialists can update Snow with the subscription pricing for your SaaS applications that are purchased with us, (and from another provider when shared with us). This can be completed on-demand as a one-off activity, or on an ongoing basis&#160;via either the Budgeting Data bundle, App Management bundle, or a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the SaaS Cost demonstration video below. </div>

SaaS Cost

SaaS-Cost

<div class="ExternalClass83B18E021ECC4AADAB01C805DF0240A3">Not sure what the unused software reported by SAM for Snow Atlas (Snow) means from a monetary savings opportunity perspective? Perhaps you need to know what the value of a particular installation base is worth to the organisation to inform application upgrade planning? Knowing what the applications you have deployed are worth is very important to articulate risk in financial terms.Data#3's certified Snow and SAM Specialists can update Snow with the price of an application (either actual&#160;or indicative costs)&#160;to enable these insights. This can be completed on-demand as a one-off activity, or on an ongoing basis via either the Budgeting Data bundle, App Management bundle, or a continuous Technology Intelligence 360 service.To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the Application Cost demonstration video below. <div></div></div>

Application Cost

Application-Cost

<div class="ExternalClass67A41D5B589E4794B0009E4A26822559"><div class="ExternalClassF991EF0938564A2AA573E4A9F0814762" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClassF991EF0938564A2AA573E4A9F0814762">Become a master of SAM for Snow Atlas (Snow) in your own time! You can subscribe to the Snow e-Learning platform (Snow Academy) where you can access a full catalogue of training content and complete it at your own pace. The library is completely open to you during your subscription term, so the content can be revisited at any time.If people within your organisation are going to use Snow day-to-day and own the operational management of the system, this is a recommended resource. </div></div>

Snow e-Learning

Snow-e-Learning

<div class="ExternalClass9D59D9C4D069444D9A355F3A1720466D">​The Service Meeting is a critical touchpoint between you, Snow and Data#3. Also referred to as a Business Review Meeting, we put the lens on your business with the sole goal of understanding how we can help you achieve your objectives.This forum is to gain a deeper understanding of your future plans and programs of work so we can strategise on how to support those via the technology and services we provide today, and in the future.This meeting is not a tactical rear-view session about past actions and events, rather a macro-level, highly strategic meeting covering things such as market observations, your business challenges, your program of work, critical future activities and how we can all align to provide the best experience possible. </div>

Service Meeting

Service-Meeting

<div class="ExternalClassCB72B3C298BB4F15A706FCF97881655A"><div class="ExternalClassF2A9029D84434CFFAABCE8D9C4DC21F2">Does your Microsoft 365 and/or Adobe subscription data look inaccurate in SAM for Snow Atlas (Snow)? Perhaps you have users that need linking.&#160;To get the most value out of features in Snow, users gathered from inventory sources and online Microsoft/Adobe portals must be linked. On-premises applications, such as Microsoft 365 Pro Plus and Project, or Visio Pro for Microsoft 365, can then be connected to the corresponding user and subscription plan. This is important to give you a complete picture of usage across both the online and local instances of Microsoft 365 applications.&#160;Data#3's certified Snow and SAM Specialists can work with you to link or remediate all unlinked users quickly and efficiently. This can be completed on-demand, or keep on top of new linkages using the App Management bundle or a continuous Technology Intelligence 360 service.&#160; To find out more about those services, check out the links in the Data#3 Resources box to the right, or watch the User Linking demo video below. </div></div>

User Linking

User-Linking

<div class="ExternalClassD541A2E239494D89B5013910DEBB9AE7">To ensure SAM for Snow Atlas (Snow) is setup and configured properly, the Onboarding Package is required. This package will be customised to your individual needs and ensures all technical requirements for Snow to operate as intended are correctly implemented. </div>

Onboarding Package

Onboarding-Package

<div class="ExternalClass81160B84AC3A4C02B3462E4A4950BF30">​Go beyond the Effective License Position (ELP) Assessment, and really get granular on the right approach to license your technology into the future with our License Optimisation Service. Using the&#160;data from the ELP Assessment, Data#3 will consult with you on your future plans&#160;for&#160;the technology in scope. We align those plans to your use of technology today and how to achieve your desired end state most cost effectively.&#160; Our licensing consultants apply business analysis skills coupled with SAM and licensing expertise to provide multi-year financial modelling reviewing the vendors use rights, any benefits on offer (SA Benefits etc.) and the ELP report to present&#160;the optimal licensing solution for your needs into the future.&#160;We can also go a step further and support you at the negotiation stage with the software vendor. we can provide&#160;insights into benchmarking for pricing, clearly articulating&#160;your use (and planned use) of technology in contrast to the vendors priorities. Additionally, we can provide guidance on&#160;what will achieve the desired outcome of an optimal commercial and contractual framework for the future. Contact us using the request a demonstration button on the right to enquire about this service. </div>

Optimisation Services

Optimisation-Services

<div class="ExternalClass9FEC66F9BBA048ACB8B71A0690692AA3">Do you think you have a mature ITAM practice and want to understand your alignment to the International Standard for IT Asset Management? (ISO/IEC 19770-1) Perhaps you're just starting out on your ITAM journey and want to know where to start. Our assessment services can help identify some quick wins and how to take the next steps in your journey, whatever stage you're at.Data#3's SAM and Licensing experts will conduct workshops with your key stakeholders to identify where you are today, and where the gaps are to get you where you want to be. We can&#160;use&#160;either our short, sharp ITAM Readiness Framework, or a broader assessment of your practices against the ISO/IEC 19770-1.Important Note* The ISO/IEC 19770-1 Assessment is not a compliance audit, rather an informational assessment aligned to the standard. This assessment is not a formal certification of your practices. </div>

Assessment Services

Assessment-Services

<div class="ExternalClass5AD5EB5D1B1848379FDA9D86E3E3985E">Do you need a refresher on how to use and navigate SAM for Snow Atlas (Snow)? Forgotten how to do some of the basics? Perhaps you're brand new to Snow. Whatever your situation, the Training Session is a perfect way for you to quickly recover the basics or get up to speed.There are two options for you to consider. The first is a shorter virtual session that covers an overview of Snow, including the basic navigation of the solution. The second is a full day, instructor led session that can be delivered onsite or a local Data#3 office and includes&#160;a deeper dive into building reports and dashboards.The shorter session is best suited as a refresher for people who have used Snow&#160;in the past, whereas the instructor led session is ideal for people who are just getting started with Snow. </div>

Training Session

Training-Session

<div class="ExternalClassF3FB44D28BDC448BB229236B57B800CF">Data#3's Device as a Service (DaaS) includes procurement of a modern device (tablet, laptop, desktop, printers even mobiles) from your preferred vendors, bundled with your choice of services, such as deployment and management services, analytics, security, and eventual end of life recycling. Companies choose a length of service, typically three years and pay a consistent monthly cost per device. To find out more about this full hardware lifecycle service, check out the links in the Data#3 Resource box to the right.</div>

Device as a Service

Device-as-a-Service

<div class="ExternalClassFE02F3F492BE420085DB85C120B44473"><div class="ExternalClass869E4DBBE88E4918B5BD66704A3B0C46" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClass869E4DBBE88E4918B5BD66704A3B0C46">The License Management Bundle provides you with the essential outcomes to keep your licensing entitlement and contract information up to date in SAM for Snow Atlas (Snow). Understanding the software entitlements you own and keeping that information up to date is a critical aspect of IT Asset Management. This bundle provides you with access to Data#3's expertise in software licensing, Software Asset Management and Snow to ensure<ul style="list-style-type&#58;disc;"><li>New software agreements are imported and configured correctly in Snow</li><li>Lifecycle management of software agreements (while subscribed to this bundle)</li><li>New software purchases via Data#3 are captured and recorded in Snow</li><li>New software purchases via 3rd parties are captured and recorded in Snow (where provided by the customer)</li><li>Any customer specific license purchase policies are reflected in Snow</li><li>Prices paid for software purchase are captured and recorded in Snow (where known/provided).</li></ul>The License Management bundle is a monthly subscription and can be activated or deactivated at any time. This bundle also forms part of our continuous Technology Intelligence 360 services.&#160;To find out more about those services, check out the links in the Data#3 Resources box to the right. <div></div></div></div>

License Management

License-Management

<div class="ExternalClass6C00474C78B642DCB4AE8F3B03452F5C"><div class="ExternalClassB0F004F0D0C04788B872CD0A8EBEADD5" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClassB0F004F0D0C04788B872CD0A8EBEADD5">The Compliance Rules Bundle provides the required configuration of SAM for Snow Atlas (Snow) to make it more accurately represent compliance information within the solution, based on how you use and buy your software.Ensuring an IT Asset Management tool is configured to accurately display compliance metrics based on your individual contracts and deployments is essential to ensure you have an on-going picture of software compliance. Unfortunately, no tool is plug and play and all require configuration and on-going management to keep your data trustworthy. This bundle provides customers with access to Data#3's expertise in software licensing, Software Asset Management and Snow to ensure<ul style="list-style-type&#58;disc;"><li>Individual use cases for compliance scope are configured in Snow, for example compliance exclusions and custom compare rules</li><li>Licensing rules for complex use cases are configured in Snow, for example extended coverage and secondary use rights</li><li>Software that can be licensed by more than one metric (i.e. user and device) are correctly configured for compliance in Snow.</li></ul>The Compliance Rules bundle is a monthly subscription per focus vendor and can be activated or deactivated at any time. To include more than one focus vendor, the subscription can be stacked. This bundle also forms part of the Technology Intelligence 360 Gold service, with a focus on Microsoft and Adobe.&#160;To find out more about that service, check out the link in the Data#3 Resources box to the right. <div></div></div></div>

Compliance Rules

Compliance-Rules

<div class="ExternalClassE817882AAF754B07AA20C8C9FF604B4D">​The App Management Bundle keeps SAM for Snow Atlas (Snow) aligned to how you use and report on the applications in your IT environment.Keeping all data trustworthy is very important. Often application data is overlooked as it is 'auto-discovered', yet there are still key updates that need to be made to keep this information accurate. This bundle provides customers with access to Data#3's expertise in software licensing, Software Asset Management and Snow to ensure<ul style="list-style-type&#58;disc;"><li>Pre-configured software bundles are regularly reviewed and updated&#160;to reflect your entitlement</li><li>Software that can be licensed by more than one metric (i.e.&#160;user and device) are correctly configured for compliance</li><li>Microsoft 365 and Adobe subscriptions are linked to inventoried users to allow accurate usage mapping</li><li>Prices&#160;paid for additional SaaS subscriptions and new software licenses&#160;are captured and recorded (where known/provided) in Snow. </li></ul>The App Management bundle is a monthly subscription and can be activated or cancelled at any time*. This bundle also forms part of our continuous Technology Intelligence 360 services. To find out more about those services, check out the links in the Data#3 Resources box to the right.*Subject to minimum notice period for cancellation. <div></div></div>

App Management

App-Management

<div class="ExternalClass70E5FF4E23454045B5A63B2D6474A012"><div class="ExternalClassB39658D3700840AE98CA61478D4E6844" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClassB39658D3700840AE98CA61478D4E6844">The Budgeting Data bundle keeps the finance and procurement professionals happy!Articulating investment and risk in the form of a monetary value is extremely powerful. It helps senior management to quickly understand the impact of a risk in their terms. For example, should you present a risk as &quot;10 non-compliant AutoCAD licenses&quot; or &quot;$100,000.00 shortfall risk in AutoCAD licenses&quot;This bundle provides customers with access to Data#3's expertise in software licensing, Software Asset Management and SAM for Snow Atlas (&quot;Snow&quot;) to ensure that<ul style="list-style-type&#58;disc;"><li>Prices paid for software and new hardware purchases (where known) are captured and recorded in Snow</li><li>Prices that would be paid for future purchases of new applications or additional SaaS subscriptions are captured and recorded (where known) in Snow.</li></ul>The Budgeting Data bundle is a monthly subscription and can be activated or deactivated at any time*. This bundle also forms part of our continuous Technology Intelligence 360 services. To find out more about those services, check out the links in the Data#3 Resources box to the right. *Subject to minimum notice period for cancellation. <div></div></div></div>

Budgeting Data

Budgeting-Data

<div class="ExternalClassD6B6D1AFDB16489EAA52091B41AD8EF2">​The Intelligence Data Bundle brings your business logic and unique requirements into SAM for Snow Atlas (Snow), tailoring it to your specific requirements.Leveraging trustworthy data is where the magic happens. Smart businesses use Technology Intelligence to uncover insights about how they use (and don't use) the technology they own to drive down cost and risk from the organisation. Building quick and efficient ways to access these insights is crucial in ensuring you can get timely access to trustworthy information. This bundle provides customers with access to Data#3's expertise in software licensing, Software Asset Management and Snow to ensure<ul style="list-style-type&#58;disc;"><li>A list of approved applications is developed and managed to provide efficient reporting</li><li>Critical business specific information that isn't catered for by default in Snow is configured via Custom Fields</li><li>Assets that aren't discoverable but must be tracked (i.e. Printers etc.) are added as custom objects for lifecycle management</li><li>Customised reports are created to provide efficient and tailored reporting in Snow</li><li>Customised dashboards (&quot;Snowboards&quot;) are created to provide efficient and tailored insights</li><li>A list of unapproved applications is developed and managed to provide efficient reporting.</li></ul>The Intelligence Data bundle is a monthly subscription and can be activated or deactivated at any time*. *Subject to a minimum notice period for cancellation. <div></div> </div>

Intelligence Data

Intelligence-Data

<div class="ExternalClass02971A69CCE940C2A4CBF722E29385DD"><div class="ExternalClass4CA4AD29A85E4D0C8EB37F99C4428C0F" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);"></div><div class="ExternalClass4CA4AD29A85E4D0C8EB37F99C4428C0F">The Hardware Management bundle helps customers keep non-inventoried information about their hardware devices accurate and up to date. Keeping all data trustworthy is very important. Often hardware data is overlooked as it is commonly 'auto-discovered', yet there are key updates that need to be made to both auto-discovered and manually managed asset records to keep this information accurate. This bundle provides customers with access to Data#3's expertise in software licensing, Software Asset Management and SAM for Snow Atlas (Snow) to ensure that<ul style="list-style-type&#58;disc;"><li>Minimum standards for computers in the environment (i.e. CPU, Cores etc.) are configured to enable substandard device reporting</li><li>Undiscoverable infrastructure clusters (data centers) are manually created and maintained</li><li>Prices paid for new hardware (where known/provided) are captured and recorded.</li></ul>The Hardware Management bundle is a monthly subscription and can be activated or deactivated at any time*. This bundle also forms part of our continuous Technology Intelligence 360 services. To find out more about those services, check out the links in the Data#3 Resources box to the right. *Subject to minimum notice period for cancellation. <div></div></div></div>

Hardware Management

Hardware-Management

<div class="ExternalClass523C495721B64AA2A50BDAC4F8FC7231"><div class="ExternalClass08574B96BE3D4C94A5D92EE1C7D10169" style="font-family&#58;Calibri, Arial, Helvetica, sans-serif;font-size&#58;11pt;color&#58;rgb(0, 0, 0);">​</div><div class="ExternalClass08574B96BE3D4C94A5D92EE1C7D10169">Snow Atlas is the next-generation platform built for Technology Intelligence from Snow Software. Get complete visibility of your entire IT landscape, from your on-premises and cloud infrastructure to SaaS applications and beyond. This cloud-native platform normalises and augments this data, and presents insights that help you make faster, more informed technology decisions.The Technology Intelligence Periodic Table displays the additional services that&#160;Data#3 have created&#160;to help customers get the most value from this industry leading platform. They are typically available on demand, or as part of a subscription or continuous service, so you can choose the option that works for you.</div></div>

SAM for Snow Atlas

SAM-for-Snow-Atlas

<div class="ExternalClass8A9513E2D5EF49549BB70CB448AD2BBD">​Don't have time to maintain SAM for Snow Atlas (Snow) yourself? Want the insights and benefits but don't have the time to keep the data up to date? Data#3 can help. Ensuring an IT Asset Management tool is configured accurately to display metrics based on your individual contracts and deployments is essential to ensure you have an on-going picture of software compliance. Unfortunately, no tool is 'plug and play' and all require configuration and on-going management to keep your data trustworthy.We take the low value, repetitive tasks away from your valuable people, allowing them to maximise their time and skills using insights from Snow&#160;to drive better business decisions. This service provides customers with access to Data#3's expertise in software licensing, Software Asset Management and Snow, delivering<ul style="list-style-type&#58;disc;"><li>Everything in our Technology Intelligence 360 Silver Service, plus</li><li>Compliance Rules Bundle for Microsoft and Adobe.</li></ul>The Technology Intelligence 360 services are annual subscriptions that are renewable each year or can span&#160;multi-year periods. <div></div></div>

Gold Service

Gold-Service

<div class="ExternalClassA9FDD7516B8B4DC5AD61FC93AB54F139">Don't have time to maintain SAM for Snow Atlas (Snow) yourself? Want the insights and benefits but don't have the time to keep the data up to date? Data#3 can help! We take the low value, repetitive tasks away from your valuable people, and allow them to maximise their time and skills using insights from Snow&#160;to drive better business decisions. This service provides customers with access to Data#3's expertise in software licensing, Software Asset Management and Snow, delivering<ul style="list-style-type&#58;disc;"><li>Everything in our Technology Intelligence 360 Bronze Service, plus&#160;</li><li>Hardware Management bundle, and the</li><li>App Management bundle.</li></ul>The Technology Intelligence 360 services are annual subscriptions that are renewable each year or can span multi-year periods. <div></div></div>

Silver Service

Silver-Service

<div class="ExternalClass26224457084143959C00E1304906DBC6">​Don't have time to maintain SAM for Snow Atlas (Snow) yourself? Want the insights and benefits but don't have the time to keep the data up to date? Data#3 can help! We take the low value, repetitive tasks away from your valuable people, and allow them to maximise their time and skills using insights from Snow&#160;to drive better business decisions. This service provides customers with access to Data#3's expertise in software licensing, Software Asset Management and Snow, ensuring<ul style="list-style-type&#58;disc;"><li>Foundational data that is trustworthy and current in Snow</li><li>New purchases are captured and managed</li><li>Contracts and Agreements are captured, and lifecycle managed</li><li>Tier 1 of the ISO/IEC 19770-1 Standard is achievable via having &quot;Trustworthy Data&quot;.</li></ul>The Technology Intelligence 360 services are annual subscriptions that are renewable each year or can span multi-year periods. The Bronze Service includes everything in the License Management Bundle. <div></div></div>